Centralite 3400 proximity sensors

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1

Hello,
I recently got a Centralite 3400, and now I have it connected to the HE. Initially I had trouble pairing, only to discover that the pairing button was loose, I had to take it apart and hold it together (fix it in place) while pairing.

I'm happy to report that I can now set a code and actually arm and disarm (stay) and have it trigger when a sensor is open.

One thing that i can't figure out is why I lost the proximity sensor as soon as I paired it with HE. I can even verify this. I remove it from HE, reset the 3400 to factory, and the proximity sensor works.
As soon as I pair it, it stops working. I've looked around but I can't seem to find any discussion about this or maybe a fix.

Also was wondering if this keypad is HE friendly


I have the xfinity system now and I like this pad, but once the trial ends, it's going back, I think it's cloud dependent.

Any help would be appreciated.
Thanks

2

What do you mean? The keypad just stays lit and the lights don't turn out?

3

Hi Ryan,
No actually the lights go out after a few seconds. when I move my hand close, nothing happens. I press a button, the lights come one. but they won't trigger on proximity.

4

Okay...and you have put the unit back on the wall so the tamper switch is no long "alerting"?

5

Thanks for that tip. I think you're right. I thought I fixed the tamper switch. The plastic seat is cracked on one side and I thought I had it back together. I think I'll I'll open it back up and superglue it. I think it's loose by just a tiny bit that sometimes it doesn't make contact.
Cheers, I'll post back after I glue it.
Do you happen to know where I can get the mount? I had to make a makeshift board to slide into the cubby on the back to hold that button down.

6

No, I don't. I think you can find templates online to 3d print one though, if you have access to a 3d printer.