Yesterday morning for the first time ever and inexplicably I had a total crash of my C7. I could not access the web interface and even a power cycle gave me no web interface. I could ping the c7 at the usual IP address, there was just no web interface and no devices or automations were working. S…

Can Hub Protect be moved to a different hub? I've been delaying adding it on my C-5, as my intention is to replace it with the C-7....

Someone please educate me here - are you saying that my local backups are missing the radio info that would be saved in a cloud backup? I totally agree that paying the team to continue development is great, but this would infuriate me to know...

[image] acr2001: are you saying that my local backups are missing the radio info that would be saved in a cloud backup Yes, that's correct. Local backups cover the hub configuration, local apps, etc - but not the radios. [image] acr2001: but this would infuriate me to know …

[image] vmsman: I cannot describe enough to the user community how valuable the HUB PROTECT subscription is and how perfectly it works. I have never had an event like this before and have no idea what caused it since it was while I was sleeping. I can tell you that the Hubitat team hit a home ru…

I'd like to chime in that even with the current (only) risk of a Z-wave outage with cloud backup, I feel it's totally worth it. To get back up and running from that Z-Wave crash merely requires a controlled shutdown and power cycle. To get back up and running from a messed up hub, with Cloud Prote…

[image] mbishop: Can Hub Protect be moved to a different hub? Yes: [image] NEW! Transfer active subscription(s) from one hub to another Announcements We are pleased to announce that one of the most requested features is now available at my.hubitat.com . Starting t…

[image] acr2001: Someone please educate me here - are you saying that my local backups are missing the radio info that would be saved in a cloud backup? I totally agree that paying the team to continue development is great, but this would infuriate me to know... I’m not sure if it helps, but …

You can count me among those hesitant to subscribe to Hub Protect (I’m generally sick of the subscription model in everything). I would be much more likely to buy into Hub Protect if it was account based (covering all of my hubs) rather than hub based. I’d even be open to a model of a base hub for t…

[image] lcw731: But full price for multiple hubs get cost prohibitive pretty quick. Users who have multiple hubs covered by Hub Protect do not pay the full cost of a Hub Protect subscription for every hub. The first hub is $29.99. Each additional hub is $19.99. In my opinion, that price is m…

Albeit not automatically -- you have to know to enter the coupon code multi-hubs or you'll be charged full price again, IIUC.

Catastrophic Crash and why you need to purchase HUB PROTECT

Why Hubitat Elevation

bertabcd1234 September 2, 2023, 2:30pm 14

Yes: