Can't pair GE light switch

For what it's worth, I just had to factory reset 2 GE switches (14291) and when the instructions say to press up 3 times, and down 3 times...what they should say is press up 3 times really really fast then down 3 times really really fast. Pretend you're playing a video game.

I was pressing the switch casually and it was only as I was screaming "dammit! WTF!" and pressed up and down really fast all three times that it reset.

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Been there .... done that ....:sweat:

The part missing from the procedure is 'screaming "dammit! WTF!" '. We need to add that to the documentation.

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If I remember correctly, the actual requirement is 3 times within 2 seconds. That isn't THAT fast. :smile:

Does anyone have a fix for trying to pair GE switch 14292. I have tried excluding and factory reset. when I go to discovering devices nothing is ever found. the switch is 8ft from the hub.

Predominantly fail to Join is due to a failure to Exclude.

Right click on the Logs menu item and open in new tab. It begins blank. On the previous tab, click settings:ZWave Details and then click Exclude at the top.

Back on the live logs tab, watch it as you attempt to Exclude. If you see the message “unknown device Excluded” you are ready to include. If not, you’ll have to keep trying an Exclude

when I do the above nothing ever shows in the log. When I click z-wave exclude it says initiated for 30sec on first tab but nothing on log. I then press up on the switch(exclusion procedure from GE) and nothing on the log.

I thought the exclude procedure on that switch had both a down and an up click . . .

3 ups and 3 downs is the factory rest. That also does not work. I and going to get a longer data cable and extension cord and see if the hub being closer makes a difference. All of my other devices show on the log but the exclusion never shows up. I also had a issue setting up some ecolink sensors. I eventually got the sensors to connect but is seams like the same type of issue.

I've heard others complain about the Ecolinks - hard to exclude. Mine were new out of the box when I added them to Hubitat and I had no problem (but didn't have to exclude them).

3 month update.
I've now changed out switches for all ceiling fans, fan lights, hallway, kitchen, living room, bedroom, dining room & game room. They are all the same GE switches + my 3 original zooz which I took out of 3way install and repurposed them for single switches. Every single one of the GE switches (15 total. Not counting the add on switches for 3-4 way) paired straight away with my Smart things. It all ties together perfectly with Google, Arlo, Harmony. I love the control it gives over the whole house. Next up is the thermostat & alarm. I wish things had worked out with Hubitat but I believe that a tech is susposed to simple and hastle free. For my situation, that is smart things.

Very happy to hear you've found a workable solution.

I read that article too and I can hardly wait for it to be true. The really great news for me is that because it's very far from true, I'm employed. :slight_smile: :slight_smile:

I had great luck Joining my devices to SmartThings too a couple years ago. I remember buying it just to get the Linear Garage Door Opener to join to something. Unfortunately it was slightly longer than a month after getting it to Join, before it moved my Garage Door for the first time. :frowning:

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My ecolinks we're new our of the box just like the ge switches. I think it is time for hubitat to admit there is a issues and determine the root cause. Every new device I get I have a pairing issue. I am repeatedly told I need to exclude the new device and now to find out the excused device never showed on the hub log. I would like to know the root cause of the issue. If the hub needs to be 1ft from the device to exclude I would like to know.

GE/Jasco Documentation for that switch:

Says this is the add and remove procedure:

"Reset" may not be functionally equivalent to "Remove" or "Exclude".

I have tried both the remove/reset and the restore to factory. Neither work. I will try to move the hub closer tonight.

I just recently moved my Zwave stuff from HomeAssistant to Hubitat. Most of my switches are GE. Even the farthest device from either hub (HomeAssistant and Hubitat) removed cleanly and added cleanly. My home has steel siding, which is great when you have lots of hail, but terrible for radio signals. (Inside our little Faraday cage we have no cell reception) The furthest GE dimmer is about 75 feet from the hub in a shed. I have a good string of wired Zwave devices between hub and the outdoors. I had no problem with my laptop in the shed adding to Hubitat. If you can't exclude from your old hub, do a factory reset. It does work if you do it correctly. As I recall, it is a somewhat rapid 3 taps (read the manual) and you may need to do it more than once. The include will not work no matter how close you move it to the hub until you have it properly excluded or reset.

Does anyone know if the switch should work as normal before paring? Will the lights turn on and off with the switch when first powered up? Or does it need to be paired before it will work?

The switch should work as a switch as long as it has power. No need to pair.

That was the clue I needed. The line and load we're backwards on the switch. Once that was switched everything worked as intended. I excluded the switch with one push up. It showed on the log. I paired by clicking discover device and then one push up. Thanks for all the help.

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