Thats not what was suggested. Did you shut down and unplug the hub from the wall for 30+ seconds? I assume you must have read that tip already somewhere but just want to confirm.
Thats the only way to power it, with the USB port. But what is the USB cord connected to?
Is your hub located neat your networking gear? Hubitat and Network Switch Interference
Looks like the z-wave details list screenshots you possibly took shortly after a reboot and/or possibly did not refresh the stats first?