I have a C8 hub that I migrated to from a C5. My C8 hub has several Centralite (Cube) outlets but when I go to pair another one to my C8 it never finds it. The outlet is factory reset using the manufacturers instructions. Zigbee is on Channel 20
Can anyone confirm this is an issue with the C8 hub?
That's the one I was thinking, or perhaps one of a couple variations they have that look the same. Definitely not Iris v1 profile if it worked with SmartThings, and all I know of are standard Zigbee HA 1.2.
Did the repair. Tried to pair and it just sits there. The hub never sees it.
The whole thing seems odd, they obviously work because I have a bunch that migrated with no issue.
I am having other zigbee issues with devices falling off (like many others) but fail to understand why there is so much difference between the C5 & C8. I almost wish I could go back because I had zero problems before. Oh well! I guess that's progress! LOL
Well temporarily you could remove the problematic zigbee devices and then reset the zigbee radio on the old hub (a must so it doesn't interfere with the new one, also make sure they aren't on the same channel) then re pair the devices on the old hub and then use hub mesh to bring it together. Sure it's not ideal but perhaps do that and test out as zigbee updates come up and see if it's solved.
The problems I am having are primarily older zigbee devices. Along with the Centralite outlet, I am having problems with the SmartThings multi sensor V1. These are the ones that take the AAAA batteries. I have have 6-7 of these and all but one have stopped reporting battery, temp, axis but still work as a contact sensor. I also have several Visonic MCT-340 E sensors that stopped sending battery reports. Oddly enough, unlike many others, all my Philips Hue motion sensors work without issue. Go figure
Exactly...my confusion level is very high about this stuff. Most users, luckily including myself, have minor issues that are very manageable or go away. Others have problems ranging from annoying to making their hub almust unusable. I haven't seen any clear patterns myself, and don't envy the HE staff working through what's going on and why some users are dealing w/the problems they have.
My Visonic are fine, AFAIK, execpt for one that got stuck on "Open" until I re-joined it. I will go double-check battery reports, but Device Activity Check hasn't identified any of them as not reporting...
I have two of those - I believe I bought them as SmartThings devices but the data matches yours. Both of them made the leap from C-7 to C-8 and have been working (and doing much of the routing) for the last week.