My c8 is Wi-Fi connected. I have noticed that the light is blinking green then red then green. Etc. I can access the web interface without issue.
IIRC the blinking red-green should indicate that the hub doesn't have a network connection, but if you can access it ???
@support_team
2 Likes
Yup no problem accusing it at all.
IN your shoes I'd try to connect the HE router to ethernet and start the troubleshooting from there, looking into the network settings. Ideally you'd want Hubitat to be located about 10 ft. or more away from the home wireless router, regardless of whether Hubitat is using ethernet or wifi.
...bob
Thanks bob. It’s not a Wi-Fi issue. I have 30 Devices connected over 3 APs.
I have no issues accessing the hub. All my echo cmds work etc.
How does c8 test for network connectivity?
If I had to guess - by pinging the router. If my guess is accurate, and if your router does not respond to pings on the LAN/WLAN interface(s), it will appear that the C-8 is offline.
Tagging @gopher.ny for clarity.
That's exactly it. Not sure why it would continue thinking it is offline.
@mjruotolo , could you please PM me your hub's id?
2 Likes
I have this exact problem on my C8, light flashes green, red but is still accessible and seems to be working fine. It is connected to wired ethernet.
Anyone any ideas how to resolve?
Thanks
My guess is somehow you have enabled both wifi and hard wired lan.. it is sensing one or the other is offline. As recomended use network reset button on bottom. Set only one or the other connection type after reset.
Is this a physical button on the actual box or something in the gui? If physical what am I actually looking for and where? If in the gui where might I find it as there doesn't seem to be anything in the network settings.
Thanks
One of the holes has a button in it to depress with a paper clip.
1 Like
It's a physical button. Use a toothpick or paperclip. Press and hold it for at least 7 seconds. It's the only round hole out of all the square ones. It only resets the network
Thanks but that hasn't resolved the problem, still flashing red, green but still accessible.
Seems it didn't like the static IP settings even though they were 100% correct and worked. Changed to dhcp and light stays green as it should. My C7 is fine on static.
Anyone else having this issue on the C8 running 2.3.9.136. I didn't notice the problem before updating recently so wondering if it's a bug. I did see mention of network improvements listed in changes I think.
Best way to do it is to use a DHCP reservation...
Thats ok but I've had it in the past where the router has gone down whilst I'm away and the hubs lease expired and then it couldn't see the hub connected via hub mesh because it assigned it's own apipa ip address. Thats why I assigned a static ip. If the hub can't cope with that most basic of functions then I have to ask myself wether hubitat is actually fit for purpose.
1 Like
I just updated my C8 to 2.3.9.136 yesterday and it went smoothly. After rebooting the light was flashing red/green.
I reset the network with a paper clip, and after rebooting, it came up solid green. However I could not connect to the hub at it's previous address, and I discovered it was operating on a DHCP assigned address.
I changed it back to static, rebooted it, and the light was flashing red/green.
It's not a big deal , the hub works perfectly with the flashing light. If I want to stop the flashing, and assign the hub a known address, I will have to use a DHCP reservation.
Just thought I would post in case it might help confirm a problem with the new release.
try a full power down for 30 and restart.. i am wondering if because its not totally off the internal driver somewhere still has the wrong ip address.
Double, no triple check your IP, mask, and gateway IP.
Sounds to me like something doesn’t line up correctly with your actual network.
What values are you entering?
@kahn-hubitat I did a proper shutdown, then removed the power for 5 minutes before rebooting. It came back up with the red/green flashing light and the console was fully accessible locally on it's static IP address, The dashboards were accessible over the WAN via the Android app.
@TArman I had not touched the static settings after performing the firmware upgrade, but to make certain, I set the hub to use DHCP and rebooted. It came up with a solid green light. After locating it's new address, I deleted and re-entered each of the static parameters, in case there was a bad character. I rebooted and once again, the hub came up flashing red/green, and still 100% accessible both locally and remotely.
As I said, the work around is simple, and it's not causing a problem, so there is really nothing I'm seeking to resolve. I simply posted my observation hoping that if others report the same issues, then Hubitat staff will see there is a relationship to the firmware upgrade.
1 Like
