I have a C8 installed on a project where I just found out there are considerable voltage spikes. Project had installed a Konnected UPS Backup Battery - 12V DC Power Bank Portable and a HE C8. Apparently there was a voltage spike that burned the power supply of the Konnected UPS and also affected C…

[image] JohnRob: I ask these because to damage the C8 there is likely the spike was different on the router and on the C8 power supply. Else, the damage would probably not make it through the C8 power adapter. The C8 was connected to the Konnected UPS with USB. Most likely similar to below. …

So if the Konnected is plugged in a distance away from the router, the same spike path exists.

Hello. I was able finish most of the programming on the C8 and everything was working well including integration with Alexa. The last point was to set up the Static IP. Set up the IP Address and Default gateway and I think a set up the wrong DNS server (set up an incorrect address). I am able t…

Green / red flashing means its not getting a connection at all, no link. If it is still wired via ethernet, may need to shut down the hub, pull power for 10 seconds then restart it, or possibly restart the router or whatever it is connected to. Could be a bad ethernet cable as well. For the network…

I was able to connect to the hub again , but I haven't able to set up a Static IP. Today I came back to the property where the hub is located and wasn't able to connect initially. I had to unplug if for a few seconds. Everything was working well but couldn't connect to the hub. I entered the Sta…

[image] RickyV: Don't know how to get the DNS server name from the router. Thank you If you connect a phone or PC to the same network you can see what DNS server it is getting via DHCP. Or, if you use the Hub Info Driver x3 that will show the DNS servers from DHCP. You can also just set some…

A few weeks ago, I made changes to C8 and switched to a static IP because the property has a commercial modem that doesn't provide access to DHCP. It seems that the switch worked okay since there haven't been any problems. However, yesterday, I received a call from the property indicating that the s…

If the hub stays running while the internet it out it might be giving up on reconnecting after a while. I am not sure how that works exactly. The Hub Info Driver v3 has a option you can setup on it that checks the DNS and/or a cloud URL periodically. You could use that to then trigger a hub reboot …

The hub stays running since is connected to the UPS Konnected when there is a power failure and there is no internet that might be happening. I'm not familiar with driver V3, or how to set it up. Do you have a link on instructions on how to do that? I'm interested on learning The option of Zooz…

[image] RickyV: I'm not familiar with driver V3, or how to set it up. Do you have a link on instructions on how to do that? I'm interested on learning See: [RELEASE] Hub Information Driver v3 and holler if you get stuck.

Burned C8, restoring to a new hub

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thebearmay February 5, 2024, 7:39pm 26

See: [RELEASE] Hub Information Driver v3 and holler if you get stuck.