Thanks for the info. I had signed up for a Shepherd lock when they were a Kickstart campaign well before I got Hubitat or did any smart home stuff because they were supposed to be out 1st 1/4 2020 and featured a touch feature without having to change the outside lock. (They say they worked for auto companies making the same touch type features for car doors.) I didn't get the lock until a few months ago, well over a year late.
There have been a bunch of updates, but the touch feature is still only hit or miss at best and is very slow to recognize the user, even when it works. And, with its price (comparable to the Alfred), frankly, that is the only reason I got it. They also say it works best if we take the phone out of our pocket. But to me, if I'm already doing that I might as well get an August, which from my experience with my son's August, works 99.99% of the time with the app, is much quieter, much faster, and much cheaper.
The Shepherd does have a feature to detect if the door is ajar and/or open, but that's been spotty too. But they have added a sensitivity slider that seems to have helped a lot.
BTW, their claimed experience with car door touch mechanics seemed believable as they are in Ann Arbor, which is just outside of Detroit. (I'm not saying it isn't true, I just don't know. But as car touch expert I don't know why the Shepard fails so many times to open by me touching the outside lock while car door's touch lock/unlock never, ever fails),
Likewise, the auto-lock has been spotty with the Shepherd, even without a door open or door ajar status. Since I had paid for it a year 1/2 ago I'm waiting to see if they get it working, but...
Finally, they are going to have a version 2 with Z-way (they say) but would not let me upgrade to that, even before I got my lock, and have not indicated if there will be any upgrade path to us original investors.
So, now that I have the Hubitat I've been looking for a replacement. I don't want to punch in a code. I want either a one-touch ala Alfred or a fingerprint unlock ala Lockly or the Ultraloq (but I wish the Ultraloq fingerprint came in stainless, and not just in black), but, of course, whatever I get has to also work with Hubitat.