I am assuming you’re not in the USA and are trying to use the “old” Alexa App, not the “new” Alexa Skill, correct? If so, you can read up on the issue you’re having in the following thread.
I am assuming you’re not in the USA and are trying to use the “old” Alexa App, not the “new” Alexa Skill, correct? If so, you can read up on the issue you’re having in the following thread.