After completing the 18.104.22.168 upgrade on my C-7 hub an hour ago, one device (a Monoprice Z-Wave Garage Door Sensor PD-11987) shows no route in the Hub Z-Wave Details but is still communicating open/closed status to the hub. Clicking the Refresh button does not change anything. [FYI: the device manual says it normally is in "sleep mode" until it is tilted open or close.]
I have also just completed the Z-Wave 7.17.1 firmware update.
I have a small system with 9 Z-Wave devices and 5 Zigbee devices. All other devices seem to be working correctly after both updates. The Z-Wave Mesh Details app shows that ALL 9 devices including this one are Direct connected to the hub, no device using any repeater.
Is this truly a "ghost" device? Should I do one or all of the following? a) just wait for the Z-Wave mesh to settle, b) restart the hub, c) perform the exclude/include on the device
Shut down the hub from the settings menu. Unplug power for 5 mins, power back up. Run a repair just on that node. Wait 24 hrs till it reports in. If you don't see a route by then, exclude and reinclude.
It just appeared in the Z-Wave Details. I guess patience was the cure.
FYI: Apparently a Z-wave firmware update DOES require a hub reboot.
The display of routes is cached information, so usually not a big deal if not shown… It will refresh after each packet is sent from the hub to that device.
As in so many things in life.
So one way to refresh the route display could be to trigger that device from it's device page or manually, i.e., turn switch or plug on/off, etc.?
Of course, if the device and mesh in general is working normally there's no reason to be concerned about the route displaying, but there seem to be a lot of OCD members (ahem, that's me the pot calling the kettle black) who just can't stand it when routing isn't shown.