I have found many times with locks that they get in the Discover state, 1/2 paired.
My solution has either been to Shutdown and unplug for a Z-Wave power reset (to remove the incomplete pair) or to move HE closer to the lock. Somtimes I find they are able to say "Hi" to the radio but then fail to complete the pairing due to distance.
@jpage4500 , if you have any existing ghosts already when you pair, this can prevent other pairing. You need to get rid of all ghosts first. After you're done doing that, shut down the hub from the settings menu, unplug (at the wall not the hub) for 5 mins. Factory reset the devices themselves. Power hub back up abs attempt to pair again
I would say to do the latest Zwave (and hub) update if you haven't already and see if that makes any difference. The Zwave firmware update seems to make the Zwave network act totally different and better.
What would 'discover' even do? At this point the device itself isn't in pairing mode - would it still be able to find and pair with it? Or, is the idea that you put the device back into pairing mode and then hit 'discover'?
I'm not sure I understood this.. are you talking about updating individual device firmware using the Hub? I've updated firmware on lots of 'smart' devices before but never for any Zwave/Zigbee devices.. a google search doesn't produce any results either.
The Hub is (well, was) on the latest version.. I see there's a new version available but I've run into issues a couple of times updating to the latest right away so I typically wait a few weeks after a hub update is available.
If there's some other zwave update that can be done can you let me know where/how?
I remember going down a rabbit hole before trying to figure out how to do this.. is there an easier way to do it that doesn't require a ZWave USB stick and a laptop? That seemed to be a bridge too far
I remember trying to follow this thread the last time this happened
If you can power down the device(s) that made the ghost(S) then you have a chance of removing them (possibly after powering down the hub for 5 mins then plugging back in) If not, you have to do this Dropbox - Hubitat UZB Stick How-To.pdf - Simplify your life
You need to power it down, unplug at the wall (not the hub) for 5 mins, then bring back up and try to remove the ghost (and make sure the device that created the ghost is powered down through all of this)
When you update to 2.3.1.xxx hub update, there is a Zwave radio firmware (for the hub) update as well. Did you do that, or are you still back on 2.3.0?
That 2.3.1 plus the Zwave update make a huge difference.
The "Update" button here is not for Z-Wave firmware update. When you use the Update button below you're updating the Z-Wave Region and Z-Wave Status settings.
There is a separate Firmware Update button for the Z-Wave firmware that goes away after it has been applied. it's on the left side of the screen w/the other Z-Wave options.
If you have updated to 2.3.1 and the Firmware Update button isn't showing on the Z-Wave Details page then you must have already done the Z-Wave radio FW update.
For the multisensor make sure on your dash you pick multisensor (or a specific attribute) under template
For the outlet, pick switch for the template. Oh and if neither one of those devices are z-wave plus, you will have to use the generic driver and z-wave poller as they won't push status to the dashboard.