Not sure if I misunderstood, but are you suggesting that the repeaters are ghosts? They are a substantial part of my overall mesh topology, so I am a bit confused.
Also, am I to understand that using the Z-wave stick adds no value, even if standing right next to the lock? Not that investing $20 in a 100-foot Cat 6 cable is such a huge deal, but I am having a hard time wrapping my head around both the hub (next room) and stick (<3 ft) getting stuck at the same point of inclusion. I chose this specific model due to various reports of easy pairing in place, so something seems awry.
The stick can help pair if it is a paired as a secondary controller. The issue is your repeaters have no routes. The lock needs to whisper its encryption sequence to the hub so needs to be within a couple of feet of eachother. (Schlage does the same thing)
Thanks. Charging a USB power pack now and getting the network cable tonight. Just going to walk the hub right to each lock and not waste more time understanding the stick issues. A man's gotta know his limitations.
Routes probably didn't show on the repeaters due to updating the hub. They are populated now.
Moved the hub within 2 inches. After several iterations (exclusion, checking the UZB stick to make sure no ghosts, factory reset, inclusion), I decided to try SmartStart. Pulled the battery for 30 seconds, reinserted, and boom - front door done.
Just my luck, I now see that the Kwikset 914 contemporary matte black Zigbee is back in stock. I could have saved hours of my life. That was my first choice but was unavailable for a while.
I sincerely appreciate you taking a swing at this @rlithgow1 . Off to finish the back door.
Edit: Back door also added in seconds with hub nearby and using SmartStart. Not marking it as a solution, because it is just working around a flaw from Kwikset. Their instructions literally warn you to not power the lock until it is installed on the door ... at which point you cannot pair the device without jumping through hoops.
You got this to work on a C-8?? I'm having a hell of a time like you were. Tried SmartStart but that doesn't seem to be functioning right. QQR code scanned and picked up, I enter a name but then the SmartStart list is blank. Tried manual code entry also and doesn't seem to work either.
Thanks, figured out the user error..... I have 2 hubs, 2 different locations. Didn't realize the app requires you to go into settings to actually switch between hubs, thought it was when I selected via my registered hubs, ended up I was not on the local hub. Needless to say factory reset and SmartStart and it works.
I just purchased one of these. Can't get it to pair. Did the usual pairing method. Moved hub right next to lock. After multiple tries, no luck. It would say device found initializing and that was as far as it got.
So tried the SmartStart. Scanned code ok. Pulled battery. Waited a minute or so, Plugged battery back in. Still no luck. In Smart start it says pending. Is there something else I need to do here?
Ok on that last one. Disconnect power to the lock. Click refresh on that line. Wait for the remove button to show up. Click remove and wait. It should remove. May take a couple of tries. Once you do, shut down the hub, unplug for 5 mins, factory reset the lock, power the hub back up, and then attempt a re pairing within 3 feet of the hub. On a side note, aside from the ghost, your mesh looks really good.
Got the remove to work. Shut down hub. Got my long cable out and moved hub to lock. Did a factory reset on lock. Powered back up. But now the lock itself doesn't seem to want to go into pairing mode. Not sure what is going on there. Reset the lock again, still wouldn't go into pairing.
Have to wait till later to try again as I got to leave for awhile.
Had one good stroke of luck in the middle of all that. I have my hub on a UPS. When I moved it it was no longer on the UPS. About 30 seconds after I moved it back we had a power outage. Glad I got it moved back first.
Called Kwikset. They had me run through some trouble shooting stuff. No luck. So they are sending me another one. No questions asked. Quite pleased with the customer service.
Finally got my new lock. Still had issues trying to get it to pair. Tried several times, no luck. Finally decided to try the smart start. Wow, that finally worked. Gonna keep my hands off it now..
