That's just for the module. Which lock is this?
The part we wanted to see was the data field, which you just cut off in your screen shot. This is what we're looking for...
I won't make that bet with @mike.maxwell, because I think he's right.
I have YRD256, if this isn't the lock you have, I'm sure it's probably close to the same proceedure, if not identical. Exclude the lock from HE in the Z-Wave settings window. Then do a factory reset on it. Then try to join it again. 5 feet away is fine.
