Zooz Order Fulfillment

Placed an order with The Smartest House for some Zooz relays. Their site shows that my order was cancelled. I don’t know why. I have called and email, but have not heard anything back. Does anyone, @agnes.zooz , know if they are still in business?

While this is always a concern for smaller IoT companies, Zooz and The Smartest House are definitely in business.


Best to reach out to The Smartest House directly. Their contact information is at the very top of the site:

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Definitely still in business! I'm sorry to hear that your order was cancelled - this happens automatically sometimes if any characteristics of the order (like payment method, shipping address, etc) prompt a fraud alert in the system. We recommend using a different payment method.


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