Zooz Double Plug Not Responding

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1

If I unplug and replug it it starts responding.

But after a while my double plug stops responding.

Originally just one of the 2 plugs would not turn on when commanded too via the child device but would turn on if I turned on the parent device. Now nothing will turn on unless I replug it in.

When it stops responding and turns itself off I get these log messages:

dev:7702019-12-06 09:43:55.994 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:41.970 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:41.068 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:40.072 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:34.180 am infoHeater/foot massager power is 0W

dev:7702019-12-06 09:43:33.008 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:27.380 am infoHeater/foot massager power is 0W

dev:7702019-12-06 09:43:27.074 am infoHeater/foot massager current is 0A

dev:7702019-12-06 09:43:26.678 am infoHeater/foot massager voltage is 0V

dev:7702019-12-06 09:43:26.272 am infoHeater/foot massager voltage is 0V

dev:7702019-12-06 09:43:26.162 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:26.078 am infoHeater/foot massager switch is off

dev:7702019-12-06 09:43:26.063 am debugSwitchBinaryReport(value:0) ()

dev:7702019-12-06 09:43:25.777 am infoHeater/foot massager voltage is 117.4V

dev:7702019-12-06 09:43:25.733 am debugUnhandled zwaveEvent: NotificationReport(v1AlarmType:0, v1AlarmLevel:0, reserved:0, notificationStatus:255, notificationType:8, event:8, sequence:false, eventParametersLength:0, eventParameter:[])

dev:7702019-12-06 09:43:25.567 am debugSwitchBinaryReport(value:255) ()

dev:7702019-12-06 09:43:04.632 am infoHeater/foot massager power is 762.8W

It worked very well for months until just recently.

2

Usually notification Type 8 with Event 8 is an overload detected error which would explain why it's shutting off.

I'd check the wattage of what you have plugged into it and make sure you're not using the outlets to charge anything.

If everything is within what the device should be able to support then you should contact Zooz because you might have a bad device.

3

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