Zigbee Switch not working

Hi,

Thank you.
Problematic generally as soon as i add. once i added and it worked for like 10 seconds.
Problemactic device details:

  • endpointId: 01
  • application: 50
  • manufacturer: _TZ3000_hhiodade
  • model: TS0011
    zigbee id A4C138E57179D79B

working device

  • endpointId: 01
  • application: 50
  • manufacturer: _TZ3000_hhiodade
  • model: TS0011
    zigbee id A4C138C4BB277B07

both bought at same time from amazon from same supplier. got qty x 2.

one works the other not. very odd.