Zigbee Question re: Lutron Aurora Dimmers

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1

I have a handful of the Lutron Aurora dimmers (Z3-!BRL). For smartbulbs, they are a great little in-wall remote that I've found simple and reliable. Until now.

I decided to move my smartbulbs (and the remotes that control them) over to a second hub for reasons that are beyond the scope of this post. When I factory reset the Auroras and then added them to hub #2, they paired without a problem, but do not respond to any direct physical input to the device, not ON/OFF and not change in dimmer level. Weird.

The logs say, "Command off is not implemented on [devicename]". Same for On.

Then repeated: "skipped descMap:[raw:catchall: 0000 0013 00 00 0040 00 2049 00 00 0000 00 00 814920E96EFEE70F00FFFF80, profileId:0000, clusterId:0013, clusterInt:19, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:2049, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[81, 49, 20, E9, 6E, FE, E7, 0F, 00, FF, FF, 80]]" I don't know what to take away from either message.

I have already tried the following without success:

  • replaced batteries
  • made sure zigbee mesh on new hub is solid
  • changed zigbee channel to make sure there's no interference with wifi
  • removed, factory reset, and re-paired.

I have repeated the above pattern for 5 copies of the Aurora dimmer. I'm stumped. Any ideas?

EDIT: I just tried them on hub #1, and they work fine. But when I add to hub #2, I get the above problems. Both C7's, both on the latest hub version.

2

How close are you to the hub. Sounds like a partial pairing from what i have read about them. I have read you need to be within a few feet for them to pair completely. I had one for a short period of time. Ended up returning it simply because i couldn't get it to work reliably.

3

I am just a couple feet away -- right next to it -- and I have these problems.

When I try to pair with hub #1 (two room's distance), I have no problem. Weird.

4

Does hub1 use a different zigbee channel than hub 2? I think it needs to so the hubs don't get confused about who owns which device. You mention checking wifi but that's a different issue.

1 Like
5

Great question. Yes, they are on different channels.

6

It's not something you would want to do lightly but you could turn off hub1, then factory reset the device and join to hub2. I'm out of ideas.