I ended up calling Springs Window Fashions, which manufacturers the shades sold by ZebraBlinds. Their account is still open and they weren't aware of any changes. They have their account under the name 'Crown Lifestyles' which I found is registered in NJ under entity 0400390694.
All that said, my order from March 1st was never submitted to Springs, and the missing part from my November order (a multi-motor power supply) was also never submitted to them. My March order was a remake so I've basically paid $3,500 for stuff I can't use 
. The person said I would need to order from another vendor like Home Depot who sells ZWave shades under Bali brand of Autoview since they don't take orders directly.
They were trying other contact information they had but not sure if they'll get back to me. They also gave me another number (877-840-8405) which he tried while I was on the phone and didn't reach anyone.
Not great.
