Z-Wave got weird

C7. I’ll have to wait until tomorrow to post the logs but basically they all went active at different times and then just “ disappeared “

As far as you can tell did the battery powered motion detector add properly to your mesh? Can you see active/inactive status for the new device on its device page, and does it show up in your Z-Wave Details page looking normal? Normal can include (for battery Z-Wave devices) looking like this - this device works fine for me, reports open/closed, but often shows up like this in my details page.

Crazy im debugging this right now. Im working on upgrading from a C-4 to a C-7. I added all my hardwire zigbee yesterday, all my hardwire Zwave this morning, and battery zwave tonight. All was working fine until i added the battery Zwave items. I have no digital control over my zwave devices still on the C-7 Hub. Glad im not the only one, as i wouldnt believe it otherwise.

Just removed my zooz 4in1 and i have control over my zwave devices again. @bcopeland do you know if this is fixable for the c-7? I have used a Zooz 4in1 with no issue on a C-4 and C-5.

Just for another data point, I added a zooz 4in1 to my c7 yesterday and am not seeing any problems with zwave control.

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Here is the log for one of my 2 outdoor Zooz detectors. Note that it went active at 7:54 PM and that was the end of it until I rebooted the hub round 10:00 PM.

motion inactive ZoozMotion2 motion is inactive DEVICE 2020-09-10 01:44:21.788 AM EDT
motion active ZoozMotion2 motion is active DEVICE 2020-09-10 01:43:35.695 AM EDT
motion inactive ZoozMotion2 motion is inactive DEVICE 2020-09-10 01:37:30.454 AM EDT
motion active ZoozMotion2 motion is active DEVICE 2020-09-10 01:36:32.091 AM EDT
motion inactive ZoozMotion2 motion is inactive DEVICE 2020-09-10 01:34:13.026 AM EDT
motion active ZoozMotion2 motion is active DEVICE 2020-09-10 01:33:39.752 AM EDT
illuminance 10 lux ZoozMotion2 illuminance is 10lux DEVICE 2020-09-09 10:38:31.628 PM EDT
motion inactive ZoozMotion2 motion is inactive DEVICE 2020-09-09 10:07:32.821 PM EDT
motion active ZoozMotion2 motion is active DEVICE 2020-09-09 07:54:21.736 PM EDT
motion inactive ZoozMotion2 motion is inactive DEVICE 2020-09-09 09:28:01.728 AM EDT
motion active ZoozMotion2 motion is active DEVICE 2020-09-09 09:27:30.087 AM EDT

Here is for the "Zooz 4 in 1"... same thing... it goes active at 9:27 and stayed that way until I rebooted the hub.

motion inactive Zooz4in1Motion1: motion is inactive DEVICE 2020-09-09 10:07:49.158 PM EDT
motion active Zooz4in1Motion1: motion is active DEVICE 2020-09-09 10:07:36.129 PM EDT
motion inactive Zooz4in1Motion1: motion is inactive DEVICE 2020-09-09 10:02:56.321 PM EDT
motion active Zooz4in1Motion1: motion is active DEVICE 2020-09-09 09:27:09.094 PM EDT
illuminance 0 lux Zooz4in1Motion1: illuminance is 0lux DEVICE 2020-09-09 08:47:50.669 PM EDT
motion inactive Zooz4in1Motion1: motion is inactive DEVICE 2020-09-09 08:46:12.989 PM EDT
motion active Zooz4in1Motion1: motion is active DEVICE 2020-09-09 08:40:43.245 PM EDT

As of right now (6:30 AM), all 3 of my Zwave devices seem to be working once again. All seems normal since I rebooted the hub.

Here is from my "Z-Wave details page". I wished I looked here before the reboot but I did not....

Node Status Clusters Device Security Route

0x01 (001) OK in: , out: S2 Access Control
0x07 (007) OK in: 0x5E, 0x55, 0x98, 0x9F, out: ZoozMotion1 S2 Authenticated
0x08 (008) OK in: 0x5E, 0x26, 0x33, 0x70, 0x85, 0x59, 0x72, 0x86, 0x7A, 0x73, 0x5A, out: Aeotec ZWave Range Extender 1 (back porch) None 01 -> 08 100kbps
0x09 (009) OK in: 0x5E, 0x55, 0x98, 0x9F, out: ZoozMotion2 S2 Authenticated 01 -> 08 -> 09 40kbps
0x0A (010) OK in: 0x5E, 0x98, out: Zooz4in1Motion1 S0

Maybe add the 4 in 1 back in and see if a reboot helps for you as well?

The Zooz 4-in-1 devices (ZSE40) pair in S0 security mode on a C7. S0 is chatty and puts stress on both the device and the hub. I found that using them seemed to cause issues with the mesh (though that was a couple of firmware versions in the past). The issues definitely caused the batteries to drain in a couple weeks. The only way to get them to pair without security is to use a secondary Z-Wave controller and the PC Controller software.

FWIW, I do recall that I was not asked for a security key when I installed the 4 in 1, but I WAS asked for the last digits of the security key when I installed both of the regular Zooz motion detectors.

Here is an added bit of info, in case it matters...

When I was setting the ZSE40 up, I played with the settings a few times (time delay to go inactive and also the sensitivity). I did this because they were not "sticking". I now realize that by default it might take up to 12 hours for the device to "wake up" and accept such updates (or I could have stuck a paper clip into the hole if I wanted it to happen immediately). I did see several pending commands on the device's status page. They are no longer there, and the device seems to have accepted the updates. Is there a buffer for such things, and can the buffer get full and overflow, messing all of Z-Wave up?

It does not ask, S0 does not use a use user-enterable key. There is no on-device way to control pairing. The only way to pair insecurely on a C7 is to use the secondary controller.

These devices were not usable in S0 mode in my setup. Now paired without security they are working OK.

I do have mine paired in S0 as the above info shows.

It worked for a while last night (an hour or two) before the whole network went nuts.

After I rebooted at 10 PM it started working again. I just looked at the device history on my phone ap (11:30 AM) and it appears that the Z-Wave devices are still working.

Are you still showing no routing for the two devices (07 & 10) on your Z-Wave Details page?

@danabw I still (12 noon) have the same Z-Wave info... identical to 5 hours ago.

Based on some recent comments from @bcopeland about how to use Z-Wave repair since .145, rather than trying individual Z-Wave repairs, I'd try a full Z-wave repair.

If that doesn't help, I'd remove both of them and re-pair them.

And let's see if @bcopeland has any other suggestions.

@danabw

I did a Z-Wave repair about an hour ago when I went home for lunch. My Range extender came up with "Failed". I reinstalled it, ran a repair again... no more fails.

I'll let it run for a while and see what happens.

I am starting to like Zigbee a whole lot better than ZWave.

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As near as I can figure by looking at my phone ap, the 4 in 1 went active once again around an hour ago and has stayed that way ever since. There are two other motion detectors (Zigbee) in the same room that register as inactive.

I wanted to use this Zooz motion detector in my bathroom because it has a humidity sensor in it.

I'm done with it for now... too much grief. I just saw that the Iris IL07 (Zigbee) also has a humidity sensor in it, so I just ordered a couple of those.

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As I said, the Zooz sensors work fine on a C7 if you can pair them unsecured. The NYCE Zigbee sensors also have humidity. They're more expensive, but batteries should last longer.

And now that I am home... looking at the logs, the 4 in 1 is working again. If I automate the bathroom and this doesn't work out, I am dead meat.

I am going to monitor the logs for a week or two I think before I make this go live.

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Please be careful out there, we don't to lose another member due to spousal "Automation Retribution." :wink:

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