Yale Assure Lock Not Pairing

[jdinDC2009]

I'm still relatively new to Z-Wave. Trying to pair my Yale Assure Lock 2 with the Hubitat C-8. I've got the AYR-MOD-ZW3 module, v2.35 firemare.

I've tried with and without S2 security and keep getting stuck at the message:
The device is completing bootstrapping and no further action is needed. It will show up below once bootstrapping has completed.

I'm thinking it may because I have under Z-Wave details, a ghost:

|0x0019 (25)|PER: 0, RTT Avg: ms, LWR RSSI: N/A
Neighbors: 4, Route Changes: 0|Pending|RefreshRemove|SPECIFIC_TYPE DOOR_LOCK||None|01 -> 19||

I've tried removing it - and it just says Pending. Any advice would be appreciated.

[rlithgow1]

Click refresh on that line that says pending, a remove button will show up. Can you post your entire z-wave details page (use windows snip)

Ghosts will inhibit pairing.

Secondly a lot of locks need to be paired net to the hub because of the whisper encryption key exhange...

Any time you have a failed z-wave pairing, STOP! Check the z-wave details page for ghosts...

[jdinDC2009]

[jdinDC2009]

I've tried the various other tips I've seen on this board - rebooting the hub; removing the battery from the lock. No luck so far. At one point there were two ghosts - both for the lock. One I was able to remove, but this one just won't delete.

[jdinDC2009]

Okay I've successfully removed the ghost, but I'm back to the same issue where I attempt to pair, get the message:

The device is completing bootstrapping and no further action is needed. It will show up below once bootstrapping has completed.

But it doesn't add. I've tried this with and without S2 security, and with the lock within a foot of the hub.

[rlithgow1]

You can't add it without s2, hubitat won't allow it. Are you trying to include by deivce brand or are you just using z-wave include (I recommend the latter). Make sure the lock is paired within 2 or 3 feet of the hub. Don't use smart start.