I will state that I would agree that the dashboards could appear rudimentary. However, I went out of my way to make sure that those that are non-technical in my house (Which includes everyone but me and several visitors) to not even notice that they were interacting with smart features.
To that end, anything that can't, shouldn't, or wouldn't always be 100% automated is controlled through conventional looking buttons and switches. There are 4 button controllers behind each couch and the only thing to learn was special taps for special actions. Since those were actions that were requested by those users, teaching the usage was easy as they wanted that feature to work. It's also much easier to reach behind your head and tap a button than pulling out a phone, unlocking it, opening an app, picking a dashboard, then clicking whatever button you want to control. But, I set up simple dashboards with shortcuts on their phones for them if that is what they want to do.
Additionally, I have exposed most of the lights and switches to Google and Alexa so that if we don't want to get up, we can vocally request it from the nearest speaker.
I have three tablets, one on each floor, running on fully kiosk that have all the key switches for each floor. As we walk by, we can see the status at a glance (did we leave the garage open? Okay, speak the magic phrase and she who shall not be named will close it. Did we leave the front door unlocked? Again, she who shall not be named will fix that too). We aren't walking to the tablets to do anything usually because we don't need to.
The one rare use I have is the automation I have for my Green Egg Grill with Fireboard controller. I set the grill temp variable and meat flip temp variable from a dashboard so that I will get voice notifications once the grill is at temperature, and again when the meat is ready to flip, and when it is done. That was easily set up with the built in dashboards.
So, while I agree it could be more polished, I haven't really found a need for it to do anything it doesn't already do. In fact, I have had several visitors comment how cool it was to walk by the dashboard and see everything on the floor. I suppose it is all a matter of perspective...... Tomato or tomato........