Sorry about that — that wasn’t my intention. I didn’t mean to take your comment out of context, and I appreciate the clarification.
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Do you work in software? It feels like you don't.
Can you show me that Hubitat has a Matter certification? Link me to their certification?
Leaving a platform doesn’t mean disengaging from discussion. I’m sharing experience, not seeking validation — and clearly the topic resonates with more than just one user.
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I don’t think the question of whether I work in software is relevant here, so I’ll stick to the substance.
Hubitat publicly markets its hub as Matter compatible and promotes Matter as a core part of its future-facing strategy (as shown on its own website). Whether Hubitat holds a formal CSA Matter certification or not is actually secondary to the user-facing reality: the current Matter implementation does not deliver the plug-and-play, standardized experience that Matter promises.
In practice, compatibility claims set expectations. When pairing, device exposure, or standard behavior fall short of those expectations, users will naturally question the quality of the implementation — not the existence of the Matter standard itself.
So this isn’t about credentials or certificates; it’s about real-world behavior versus advertised capability. That’s the only point I’m making.
I'm actually looking for a simple answer to the question and have little interest in your need to talk around it without simply answering it.
You're incorrect in your assumption. There's plenty of examples just on this community dispelling that notion. And more on the Hubitat communities on Facebook and Reddit. Not to mention those who contact support directly via the support portal.
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I absolutely agree. Critiquing something for its shortcomings without having full knowledge or understanding is not very helpful.
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This thread has everything lovable with engineers: long posts, even longer replies, and the OP who quotes an entire novel just to say “same.”
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Short answer: No.
Hubitat does not appear in the official CSA (Connectivity Standards Alliance) Matter certification database, so it is not Matter-certified.
You can verify this directly here:
CSA Certification Database
While Apple has multiple certifications:
Apple CSA Certifications
I respectfully disagree. From a user perspective, it is not the customer’s responsibility to understand why a publicly advertised feature does not work as expected.
If a product is officially presented as Matter compatible, the reasonable expectation of a normal user is that it functions according to the Matter standard, not that the user has to analyze architectural constraints or internal implementation details.
To use a simple analogy: if I buy a car advertised with air conditioning, I expect it to cool the car. I don’t need — nor should I be required — to understand why the compressor, firmware, or control unit doesn’t behave correctly.
What concerns me is the defensive rather than constructive tone taken in several replies from the support side. Instead of acknowledging shortcomings in the current Matter implementation, the discussion often shifts toward questioning users’ understanding.
From a user perspective, this does not feel like collaboration or openness to improvement. A more constructive approach would be to recognize the gaps and work toward a fully standards-compliant Matter implementation, ideally backed by official certification.
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I agree.
Matter clearly focuses on plug-and-play and a simple user experience, while still being a real, local smart-home ecosystem featuring all core functions (enough for a fully working home).
Agree.
You are just proving the point that endless threads inevitably lose substance.
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Looking back at the original post, it does feel like each heading could have a topic of their own.... Although I expect a Dashboards topic could get muddy.... but the others would likely attract more targeted responses than have been captured here, particularly on topics like the experience for European users.
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A separate thread was created for the Dashboard and it is ongoing. The rest of the points have not been individually addressed, but have been acknowledged internally. I am still waiting for focused feedback and/or additional items to add to my list. But so far we seem to be stuck in a loop, rehashing the same ideas in different ways.
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Just make "all the things" even "more awesome".... 
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I was just about to hit the solution checkbox, but that would just infuriate @Greenwave 
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Perhaps wait until Victor and the other Dev's have finished that task...
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On a more serious note, there does appear to be a number of people that have made the transition from Hubitat to Home Assistant, based on searching for Hubitat in their Community (which I am a part of). The numbers may or may not be concerning, I obviously don't know the broader picture statistically. But the number of people I saw moving from HE to HA was a little disheartening, but I tend to take the more negative view in situations like this, so it could be more something I just need to accept as the reality of this space. I can appreciate the fluid nature of people's choice of home automation platform.
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I'll leave it up to others to capture their thoughts, but I can only try...
Churn is an expected part of the ecosystem, and our rates remain within an acceptable range. Fluctuations typically correlate with market shifts and new hardware/software releases. We continue to see significant bidirectional migration: users leaving and often returning, alongside a steady influx of new users choosing Hubitat.
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