Noob question for y’all. If I subscribe to Hub Protect and my hub dies, can I simply buy a new hub and restore everything from the cloud without having to re-pair my Zigbee or Z-wave devices or reinstall WebCoRE (I run the non-native WC version)?
Ideally, I’d like a one-and-done restore process for my WebCoRE app, my pistons and all my devices. Does Hub Protect provide that?
Correct. Except you would not have to buy the new hub. It's a warranty service - so you get a new hub. Probably have to pay shipping. @support_team can clarify about shipping.
"Hub Protect extends your Hubitat Elevation warranty for the duration of your subscription, as set forth in our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub. Customer pays shipping."
webCore having a cloud component requires extra reauthorization steps (just like any other cloud based integration), however all of your local settings, code, apps and devices migrate seamlessly.
I went ahead and subscribed to Hub Protect and received a confirmation email. The email contains a link to instructions that describe how to schedule cloud backups. When I follow those instructions and attempt to schedule a cloud backup, I'm asked to add cloud back and migration to my account. I've confirmed the hub is registered and has Hub Protect in place. What am I doing wrong?