I recently switched over from SmartThings and am having very slow response times with some of my automations.
I have an automation to turn on the light and vent in my restroom once the door is opened, however, it is takes 5 seconds on average or sometimes even more before the light and vent turn on. With ST, it was almost instantaneous.
I have captured logs and there is quite a delay between when the hub receives the message that the door is open, and when it sends the command to the light and vent to turn on.
Any idea what may be causing this, or what I may be doing wrong?
Might be mesh issues... I'm assuming you're using the C7 hub given that you've recently switched over. What devices are you using? Z-wave, Z-Wave Plus, Zigbee?
If you look at z-wave details do you have any ghosts? What apps are you running on HE overall? (Doesn't even have to be rule machine, looking for errant 3rd part apps) Are the slow devices using the correct drivers? Have you tried alternate drivers?
What is your method to determine this? There are issues with certain devices that want to join with S0 which is a crazy amount of overhead and runs poorly on the 700 Z-Wave chipset. Have you determined that manually operating the devices from the device details page operates it quickly? If it's slow there too, then you likely have a device issue, not a hub issue.
Helpful to offer the community what make/model devices you're talking about. Just saying Z-Wave Plus doesn't mean much since there's still so many other variables there among brands and versions. New members cannot immediately post images. You'll need to post more before Discourse will allow it.
If the end device is consistently fast when operated from the device details page, but not from the RM rule, then it is an RM issue (ether the rule itself, or the app).
If that's the case maybe change the title of this post, or make a new one specific to RM to get the right people seeing it.
Or if it is a simple automation, maybe try the simple automations app instead of RM. When I tested it, Simple Automations was always faster.
Thanks for the additional info. Some Zooz devices have been giving a lot of people issues when more then one or two are added to the Z-Wave network. However, you say the manual operation from the device details page is near instant. So then how about the door sensors? Watching the Door Sensor "Current State" on its device page, do you see its state change instantly when it's triggered, or do you see a delay in the state updating?
A soft reset may help if there are database issues. Backup locally and then try that. It's simple and non-destructive (as long as you have a backup to restore from). If that doesn't resolve the problem, I would suggest creating virtual devices and substitute them in the rule to see if the virtual devices respond quickly, or if they are also reacting slowly. If virtual devices are also slow, then I think it would help if we can see your rule. If it's a simple rule, it will be worth just recreating it to see if there's a difference in performance. Rules typically just work, but they're not completely safe from getting messed up. Especially when you're still learning Rule Machine. You can do a lot of edits and backing out of steps when creating a rule, but I've found that on occasion, too much of that may corrupt the rule. In those cases I just need to build a new one.
I didn't see you mention which Hub Platform version you are using.
If it is 2.2.4, and if the door sensors are using the Generic Z-Wave Contact Sensor driver, try changing them (and any other contact sensors you have using the generic driver) to the "Ring Alarm Contact Sensor" and see if things improve.
