I have recently started my journey with HE with a plan including Z-Wave devices (Zooz Dimmers and Switches) and Sonoff motion sensors and repeaters. I have worked on a plan to include progressively my devices in order to be able to identify issues and correct them. For now, I have around 20 Dimmers/Switches and 5 motion sensors.
Here is the issue I am facing. I see a device in the list of devices that shows as a Zooz Zen 77 (and named as such) that I cannot link to any of the actual device already paired. I have my doubts about one specific Zooz Zen 77 Dimmer that I tried to include unsuccessfully several times. Through the HE UI, I sent several On/Off commands to check which Dimmer it is but I had no reaction and the logs for this device are empty. In the Z-Wave detail table, the device shows as up and running and does not show any typical “ghost” signs.
Can I just go ahead and force a removal of the device from the HE UI interface? If this is not the recommended solution, what can I do ?
Thanks in advance for your help !