Corner Cases in User Migration Flow
- If a user has a local account with email address after controller update user will be able to login only using username instead of email.
- If Cloud Key has only Network controller setup with UI SSO account and Remote Access is disabled, after the controller update user will have to login using Cloud Key owner credentials - username: ubnt and password from UI SSO account account.
- If Cloud Key has Network controller setup and Remote Access is enabled, after the controller update user will have to login using Network Controller Super Admin credentials, Network user will become device owner.
- If Cloud Key has both Network and Protect controllers installed and have different users with permission “owner” after controller update, Network user will become device owner.
EDIT: @CrisD You can also try adding the controller manually. Use the appropriate login. Change the port to 443.