Unable to complete sign up for hub protection service

So i was able to sign up for the remote access but not the hub protection service. Has anyone else been able to sign up for the hub protection service?


Yes I just purchased it yesterday evening. Iโ€™m in the US and my C7 hub updated and then backed up to the cloud within minutes. Super seamless.

Havenโ€™t tried the new remote access service because I use a VPN to access my hub remotely when needed.


Same experience as @marktheknife here. I had purchased Hub Protect for a C-5 during the beta test period, did a remote backup, then used the backup to transfer all my z-wave devices to a C-7. Finally, I purchased Hub Protect for the C-7 after Hub Protect was available to all.