UK/EU Compatibility


#21

If it comes via UK post it will get held up in customs anyway
You will need to pay duty on it
I paid about £35
They won’t release it until this is paid

Andy


#22

I ordered one on the weekend it was announced but it hasn’t arrived yet. US tracking seems fine but once it hits the UK it goes into a black hole.

K


#23

Sorry to be a pain but how long has it been so far since ordering on line to now.


#24

It was announced 10 days ago. I think you need that holiday :stuck_out_tongue_winking_eye:


#25

10 days. Thankyou.
Should be able to order and be back before it turns up.


#26

And your right, I do need that holiday. :airplane::sunglasses::desert_island::tropical_drink::beer:


#27

3rd March it was shipped.


#28

Seems like it is not shipping outside Europe or USA, is there any plan to do so? Thinking of getting a UK version


#29

@bobgodbold Just to let you know mine has arrived today. The import costs were £29.90.

K


#30

Thanks for the info.


#31

Hi @bravenel do you have any idea if the UK hub can be shipped elsewhere in the world other than europe? Thanks


#32

Sure, we could ship it pretty much anywhere. It’s being mailed from the US via USPS First Class International.

Where’d you have in mind?


#33

I am located in Asia but I don’t see the option to my country in the order page that’s why I am asking


#34

If you can tell me where you are, I will enable shipping for you. And confirm that you would want the UK power adapter.


#35

Can anyone in uk please tell me the longest they have had to wait for delivery? I have no faith in Parcel force and as no tracking waiting in is a pain


#36

I seem to remember it took around a week to get to the UK.
Then I got a letter to say that I needed to pick it up and pay duty on it. I’m assuming you will be the same. I wouldn’t wait in, just wait for the letter to arrive.


#37

It got in uk at weekend but nothing else does letter come in normal post ?


#38

If I remember correctly, tracking said it was with the Post Office in the UK.
I believe the letter came through about a week later. Went down to local sorting office specified in the letter, paid the duty and took possession of the hub.


#39

@bravenel you should consider getting a EU warehouse for shipment.
The duty costs depending on EU country can go up to 30% and this is not only over the cost of the device but shipping cost too.

So í have ordered my HUbitat (still in transit) @ $139 PLUS shopping + Duty that totally expected cost will be around 200€ almost double the cost.
What seems not very fair to be honest.

Just my $2


#40

We are working towards this, but don’t have enough UK customers to justify it yet. It’s a bit of a chicken and egg problem. We do have some conversations under way with UK parties to address this.