Has anyone else fallen into Twilio hell? I set up an account, dutifully paid my $20, got an email saying that my payment was “suspicious” (even though it went through), then one asking about my use case, then another again asking about my use case. I responded truthfully and accurately to each one, and now I am getting a interstial that pops up saying that I am suspended due to “suspicious activity.” I have exactly one notification, to myself, and I have sent one text message to myself. And they don’t respond to email. ARRRRGGGGGGHHH!
I’ve been using Twilio for about 8 years now, mostly for work use cases but have used it for SMS notifications on my HE for the past 3 years. I haven’t experienced what you are going through but I also haven’t setup an account in a while either. Personal account support is via email but hopefully the number that @JohnRob provided works.
The stock Twilio driver is based on a community one I put together 3 years ago. I have since added additional features like voice. Wanted to throw this out there in case you might find these additional features useful: