Tuya zigbee 1-gang switch module not responding to commands

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1

I am running multiple Tuya zigbee switch modules (1 and 2 gang) and they've all been working for over a year until suddenly one of them is not responding to commands from the hub. If I manually turn the switch on/off, the hub is getting updated. But the switch does not respond when turning it on/off through the hub.

I've tried restarting the hub and unplugged the power cable for 2 minutes to power cycle but still no luck. Any other recommendations?

2

Please post the particular device Model and Manufacturer details (can be found in Data section of the device web page) and the name of the driver used,

3

Do not delete device from hub and try a re-pair of the device.
It should be found again as an existing device.
It might do the trick.

4

I'm using Zigbee - Generic Switch (with Presence) driver from oh-lalabs.com

Here's the device info from the Data section:

  • endpointId: 01
  • application: 42
  • softwareBuild:
  • driver: v1.0.1.1123
  • inClusters: 0000,0004,0005,0006
  • outClusters: 0019,000A
  • model: TS0011
  • manufacturer: _TZ3000_pmvbt5hh

Here's a link to what the device looks like: Smart Life/tuya App Control Google Alexa Voice 1/2/3 Gang Tuya Zigbee Smart Switch Module No Neutral - Buy Switch Module No Neutral,Switch Module,Zigbee Tuya Module Switch Product on Alibaba.com

1 Like
5

To be clear, I leave the device as-is on the hub.

I only initiate a reset on the device itself and then put the device and hub into pairing mode?

6

Yes, as @bobbles proposed, just put the device and the hub into Zigbee pairing mode.