First - are you using the Community App or the Built-in App.
I need LOGS from an attempt to do a device install through the APP. Follow explicitly:
- Wifi Verification: Verify that your devices and the Hub are on the same Wifi Segment (ex: 192.168.1.xx) and are on the same SSID.
- Open App
- Verify segment matches those for your devices: "LAN Configuration: [LanSegments: [192.168.50], Ports [9999], hostRange: [1, 254]]"
- Select Debug Logging at bottom
- Open a separate Log window
- Select Scan for Kasa Devices and add.
- Provide me with logs as well as the list of the devices to add from next page
- If 'Xmas Tree' appear, try to add.
Example Logs
[app:24](http://192.168.50.48/logs#)2023-12-17 18:58:03.199[debug](http://192.168.50.48/logs#)Kasa Integration: [method:createDevice, plugNo:02, device:[dni:1027F5AA697C02, ip:192.168.50.38, port:9999, type:Kasa Plug Switch, rssi:-42, feature:TIM, model:KP303, alias:Bed TV, deviceId:80060365AEB3D58525D12C829AF7CCBE1EEBE84D, plugNo:02, plugId:80060365AEB3D58525D12C829AF7CCBE1EEBE84D02]]
[app:24](http://192.168.50.48/logs#)2023-12-17 18:58:03.195[debug](http://192.168.50.48/logs#)Kasa Integration: [method:createDevice, plugNo:01, device:[dni:1027F5AA697C01, ip:192.168.50.38, port:9999, type:Kasa Plug Switch, rssi:-42, feature:TIM, model:KP303, alias:Bed Speaker, deviceId:80060365AEB3D58525D12C829AF7CCBE1EEBE84D, plugNo:01, plugId:80060365AEB3D58525D12C829AF7CCBE1EEBE84D01]]
[app:24](http://192.168.50.48/logs#)2023-12-17 18:58:03.192[debug](http://192.168.50.48/logs#)Kasa Integration: [method:createDevice, plugNo:00, device:[dni:1027F5AA697C00, ip:192.168.50.38, port:9999, type:Kasa Plug Switch, rssi:-42, feature:TIM, model:KP303, alias:Bed Fire TV, deviceId:80060365AEB3D58525D12C829AF7CCBE1EEBE84D, plugNo:00, plugId:80060365AEB3D58525D12C829AF7CCBE1EEBE84D00]]
This indicates that all your devices are NOT on the same wifi segment as your hub.???? See note above.
You can remove any devices using the remove button at the bottom of the Device's edit page. I will investigate why this function is not working properly.