Subscriptions all messed up

So my credit card that was on file is no longer in use so it could not charge for my remote admin yearly fee. Last night I changed the card and paid for what I thought was the remote admin but apparently it was hub protect.

When I go to log in remotely it says remote admin is active however does not let me log in.

Could someone from the staff please PM me so I can email them screenshots or any info they need to figure this out. I need remote admin as I control driveway gates via my phone remotely.

Appreciate the help. Thank you

Tagging @bobbyD

1 Like

See my PM.

That action: controlling the gates, does not need Admin, let alone remote admin. It sounds more like a Dashboard solution is needed?

Create a Dashboard, add the gate control(s) and then use the Cloud Link to Dashboard to add that to your phone as a Bookmark on the Home Screen.

4 Likes

I didn't even think about it but that's how I'm doing it now via ActionTiles and it does work.

Regardless, would still like me some remote login.