It would appear that this device has two fingerprints. Could that be the source of issues ?
When I connect that device to the hub, this is the pairing info that I get:
Manufacturer: Stello
Endpoint 19 application: 21
Endpoint 19 endpointId: 19
Endpoint 19 idAsInt: 25
Endpoint 19 inClusters: 0000,0003,0004,0201,0204
Endpoint 19 initialized: true
Endpoint 19 manufacturer: Stello
Endpoint 19 model: HT402
Endpoint 19 outClusters: 0003,000A,0402
Endpoint 19 profileId: 0104
Endpoint 19 stage: 4
Endpoint F2 application: unknown
Endpoint F2 endpointId: F2
Endpoint F2 idAsInt: 242
Endpoint F2 initialized: true
Endpoint F2 manufacturer: unknown
Endpoint F2 model: unknown
Endpoint F2 outClusters: 0021
Endpoint F2 profileId: A1E0
Endpoint F2 stage: 4
And it seems that the hub "records" the second one, not the first one (which seems more complete)