Just received my alert email from Sonos indicating that 3 of my Play:5's (purchased from Sonos in 2017) are on the old and naughty list and will no longer be supported.
The interesting bit is while the system will continue to work (but may "degrade") no devices on the system will be updated even if they are newer.
Apparently these premium speakers are not premium enough to handle what they've been doing all along so need to be scrapped/replaced by more modern ones - 3 years is a long time after all. Can't ever imagine a home audio system lasting 10 years or more I guess. {sarcasm}
I also have a Sonos:Connect purchased in 2017 that has been declared "old" while my 2018 Sonos:Connect is "modern".
And to make matters even more fun - they jacked up the prices on newer devices like for the connect so any "tradeup" is not really the 30% they are offering.
Another indication that we really don't own our own equipment these days..
Exactly what I was afraid of buying into this ecosystem, thankfully I only have 2 of their speakers. Their products are over double market price if that price increase doesn't withstand more than 3 years of support, it's time to shop around.
I guess I will have to dust off my 30 year old Sansui amp and tuner and put them back in service.
My e-mail said my Play:5 units and my Connect are obsolete. I can't imagine it will be very long before they tell me the rest of it is obsolete. I may buy another system but it will never be from Sonos.
As a Sonos Connect owner (purchased new in Oct 2017) I was initially concerned at this news (since it's less than 3 years old). However, the manufacture date of the model you own makes a difference. In my particular case I have a "modern" Connect, not a "Legacy" one, so I will continue to receive software updates, etc. for awhile.
Makes me miss my Squeezebox system. At least Logitech didn't cripple their hardware... they just discontinued it but you could still run the server locally.
Sonos says we will be able to continue to run the old gear but we won't get any updates and the entire system will be rev-locked so none of the units (even if newer) will get updates. That will probably work for me - they haven't introduced a new feature that I have used . . . ever.
You know, I had considered investing in some Sonos speakers. Everybody seems to love em. But after this fiasco? I don't think I'll ever even consider buying them now. I mean, that's just wrong. They're 3 years old! My surround system is almost 15 years old and works perfectly!
I know but there is no difference in model #'s between my 2017 Connect and my 2018 - and they say they are halting due to low memory, not enough processing power etc etc. It seems like just a cash grab. Also next year my Connect will likely become too old. I dunno it's frustrating.
I don't know - my sub is 2017 but the playbar died last year and they gave me the "30%" discount because the warranty had expired so that should buy me some time. The subwoofer on the other hand...
Which means the Sonos One (Gen 1's) are next because that is the only difference in the Gen 2's and it was less than 6 months ago I bought my first Sonos (One Gen 2) and every piece of marketing was trying to push the Gen 1's because they were $20 cheaper, saying the memory upgrade wasn't worth the extra money.
Sounds like now they were just trying to get rid of their Gen 1 inventory, leaving you abandoned in just a couple years.
