I'm using an Iris keypad but ran into an issue. I have the V2 Iris keypad arming & disarming HSM with no problem on its own, but if I arm or disarm HSM with another device and then try to use the keypad it doesn't recognize that another device has changed the HSM mode.
Does anyone know any tricks to get the keypad to recognize the change?
I just updated my HE again because I didn't see those options, it was just empty white space under the "Use keypad to arm/disarm" which seemed strange... Now there are options available, hoping this is the answer, thanks Ryan!