[SOLVED] Cloud Connection Unavailable after Updating to Firmware 2.2.6

[aaiyar]

If I were you, I would restart in succession:

1. modem
2. router (and any switches)
3. Hubitat

It looks to me that Hubitat isn’t receiving essential information by DHCP including the gateway and the IP address of a DNS server to use for name resolution.

[tony.fleisher]

@jesusmanuel80

after Updating to Firmware 2.2.6

What platform version were you running before this update?

[jesusmanuel80]

From 2.2.5.131

[jesusmanuel80]

Does the hub have a warranty? I still haven't been able to connect it to the internet.

[fanmanrules]

You could try setting a fixed IP, and a fixed gateway adress.
That should rule out possible DHCP issue's.

[jesusmanuel80]

Since I bought it I used an fixed IP address. Thanks man!

[fanmanrules]

So you have set a fixed IP on the Hubitat hub.
Can you "ping" the hub from your router/gateway?
If so > getaway issue in hub.
If no > networking issue (could be settings ore cable)

To rule out the cable, just place another device on the cable and test.

[jesusmanuel80]

I'll try this and let you know. Thanks

[jesusmanuel80]

Here the ping info

[fanmanrules]

So you have a network connection on your hub.
So the problem must be software defined.
You could try and set your hub to DHCP and set a reservation for the same IP adress in your router.
Then reboot your hub, and see if the issue persists.

[jesusmanuel80]

This tottaly worked, your a life saver. Thanks a lot!!!!