[SOLVED] Android App Notifications Not working

📱 Mobile Apps
1

So I noticed today that mine nor my wifes phone are getting notifications from the system anymore. (android note 9's)

They had worked earlier today and now they just stopped on both. I check the notifications logs for the phones and both devices show they are being recorded, but the phone itself is not notifying me. We have rebooted the phones and still nothing. (Note all other notifications from other apps still work just not the habitat app)

Note: I have also rebooted the hub. I bet its on habitats server side.

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2

I'm seeing the same problem. Moto G5 Plus android 8.1

I was testing notifications earlier in the day and it was working fine then.

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3

I am emailing support as it has to be on their side.

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4

Also welcome to the hubitat family.

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5

Push notifications stopped on iOS as well.

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6

Ya a friend told me he has the same issue. Is a habitat server side issue. I have a ticket in with them and will update here once I get a reply.

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7

@bobbyD or @bravenel any info about this ?

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8

@bobbyD, @bravenel, @chuck.schwer, @GregT, @mike.maxwell, @patrick, @Pete

Thought I would tag all of you as I feel this is high importance and many of you might be at CES.

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9

looks like we both had the same idea! :slight_smile:

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10

Thank you for reporting this. It has been escalated to an engineer for further research.

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11

I had same problem on my android phone !

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12

Any update on this from the engineers? I've got the same issue.

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13

Be aware most are at CES this week. But I am sure they are working on getting this fixed ASAP

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14

Pushover notifications are working if someone wants a workaround.

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15

Quick update, we are still investigating this issue. We hope to have a resolution soon. Thank you for your patience and understanding.

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16

Same, on IOS and Android. Thank you Bobby!

17

Same here, across 3 hubs and 3 'droids. Thanks, Bobby!

18

The notification issue has been resolved. If you continue to have any problems receiving push notifications from your hub to your mobile devices, please let us know here or via email at support@hubitat.com.

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19

Confirming it works now here from Norway as well. That was quick! Thanks!

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20

It takes just 2-3 seconds from trigger to app notification. Crazy fast!