My Hubitat C-8 has been having issues with the Amazon Echo skill turning on hue lights randomly throughout the night. There are no calls to turn-on the lights in Alexa logs in the Alexa app being made, there are no routines, hunches are disabled, I am not running guard mode either. I have disabled ultrasound on devices that have it. I have removed and readded the Alexa skill. I have removed and readded coco hue integration and the built in integration to see if that would stop the issue. I am running the beta version of Hubitat as I am using the hue pro hub now. I am at my wits end on this and ready to chuck Hubitat out a window. I also use Alexa+ and haven't had this issue before, but it has been present since I upgraded to the beta to use the Hue Pro Hub. I also am including the logs of a recent light turning itself on overnight. It states the Amazon Echo Skill. Is there anything I should be looking for or doing?
Please advise.
I have you beat. I woke up this morning said good morning, asked me to disarm my alarm as usual and then EVERY LIGHT came on at 100% (alarm did not disarm). Not the way to start the day at 6am, blinded by the light . Turns out there are starting to be issues with Alexa+. So Alex+ has been removed and everything seems to be back to normal. HOPEFULLY
My guess is they are fixing one thing and breaking 10 others. Time to let others beta test Alex+ without me
Is there a reason you didn't mention your existing discussion on what seems like the same issue here? This would be good context for others reading in either place:
Your unexpected "on"s are definitely coming from Alexa, based on this, which was my hunch (no pun intended) there.
I posted here after switching away from CoCoHue integration. I figured since I was no longer using it I shouldn't post there anymore. There is absolutely nothing in the logs showing the lights going on and off in the Alexa app being called directly from Alexa. I will disable the Alexa integration and see how it works out for a day or so. I have already disabled any feature that Alexa has that could possibly turn on lights on every echo device in my house. I have removed this skill, and the hue skills from the Hub and added them back and reran discovery to add all the lights back already. I am also using several Kasa smart plugs, 2 Govee Floor Lamps, and 2 Lepro Table Lambs. My bulbs are all Philips Hue. I went through all the articles I could find in Alexa support that could help. The only thing I haven't done was tear down every smart home device connected to this issue and reset it all form ground up.
That makes sense! However, I wrote both (the former before the latter) and can assure you that neither integration app turns any devices on or off by itself, so it has to be something acting on a device.
Which logs? On the Hubitat side, there are definitely "on" commands originating from the Alexa skill, which means it would have been something coming from there.
I'm expecting similar issues next month when Google starts making the switch to Gemini. Though, it hasn't been great lately with the current Google assistant either......
The Alexa logs in the app and online (same logs accessible by browser) show no commands being sent at the times the lights turn on. I am going to disable Alexa+ as well per another suggestion I saw on here. The only changes have been the addition of the Hue Pro bridge and being on the Hubitat beta. I have been on the Alexa+ beta for a few months now though.
Well Alexa support wasn't much help. they remoted into my app and had me check hunches (already off), Routines (already off) and modes (setup then turned off). they said well everything looks good on our end. try it out for a while and I will put a note in your account. Since they don't see the lights turning on in the Alexa logs there isn't much, they can troubleshoot they said. They said check your apps, etc. I told them I did all this before calling you. I have zero ideas anymore other than ripping out the Alexa and hubitat system after many years of no issues.
Seems like ripping out both would be unnecessary when only one can be pinpointed as the problem...
But is there a reason you're sharing the Hue devices to Alexa through Hubitat at all? Hue has a built-in Alexa integration, which would be a more direct route and makes better use of some features (e.g., it knows scenes as such without needing to treat them like switches). It won't necessarily avoid this problem -- you'd still need Hunches off and no routines, etc. configured with the devices -- but it's definitely adding an unnecessary layer unless you have some reason to do it otherwise.
I thought about switching but when I first got my Hubitat the instructions when I googled the forums were to keep my hue lights on the hub using the hue integration and use echo skill to mount the lights to Alexa. I figured this was for local control. I also use the hue switches as Zigbee switches to control kasa plugs and other devices thru hubitat. I should rephrase that ripping it out is deleting every skill every saved file and every line of code and rebuilding from scratch. I definitely don't want to do that though.
Can you provide a specific link? This is typically the opposite advice of what is given, assuming you mean what it sounds like you did and not what I described above.
Pretty much everything with Alexa needs the cloud, though I know some models offer basic offline control. I'm not sure if the regular Hue integration is one (bulbs directly connected without one, maybe?), but that kind of thing would stand the best chance if anything.
I don't see the relevance of this to any of the above; you can continue to do this on Hubitat exactly as you are now. The sole difference is integrating Hue to Alexa via its own Alexa skill instead of Hubitat's.
So, I did some checking, and I couldn't find the link. I did find a couple of your posts though. So would you recommend I remove the hue integration from the hubitat or keep it and check the exclude hubitat integrated so I don't double the devices and use the Alexa Skill integration directly?
Why would you remove Hue from Hubitat? I never suggested that, just removing Hubitat in the middle from your Alexa integration. You can do it as you describe or you can just uncheck the devices (and integrate them to Alexa directly from Hue).
Sorry was just asking opinion. I went ahead and made the move. I excluded all devices from Amazon Echo Skill. Setup all my rooms in Alexa and checked all my hunches, routines and modes once more. at least now I can definitively as you said confirm it isn't habitat if it presents again. I have no reason to suspect that it wont either...
This makes no sense based on the logs and logic. Since I moved off the hub and went to the Alexa Hue skill the lights have not acted up once. There were at least 1-5 lights going on at least once an hour random time. Wonder if the Hue Pro Hub doesn't play well with the setup I had. I will continue monitoring for a few days but so far so good. Thanks for the advice.
What it sounds like is they possibly had the away lighting enabled and then when Amazon changed the "Guard" feature it got stuck on with no way to shut it off. There is a thread on the Amazon forums with a bunch of people who had this issue (link in that thread somewhere).
One of the supposed fixes is to remove the device from Alexa totally, and then add them back. Which you would have done by switching it over to the Hue skill.
Exactly what I think. The logs show it comes from Alexa but Alexa logs show nothing from my voice or hunches or away mode or app. Alexa supprt keeps telling me they did not cause it and the engineer they assigned seemed to look for three seconds and say it was not them. Just happens to start about the same time away mode changes occured on their side. Still happens. Stuck with what to do next.
I just enabled Alexa+ and enabled modes to see if that resets anything. I also have Ring enabled which I suspected was playing a part but never saw any activity to confirm that.
So just a final follow-up. I enabled Alexa+ and the lights went to hell in a hand cart. I had to get on the phone with the Alexa Engineers even after disabling Alexa+. They had me reboot every Echo device in my home and then escalated my case up to their senior engineers and Alexa+ staff. It has now been 36+ hours with zero issues since I hung up the phone. I am done with Alexa+ until it's out of Preview. This was a complete mess to sort out.