SmartThings Outlet Not Responding on Dashboard

Quantumchaos · October 16, 2019, 6:36pm

Hello,

I have a few Samsung SmartThings Outlet [GP-U999SJVLDAA] outlets and they add as a device with no issue but when added to dashboards, they do not respond or report status correctly.

Any Ideas?

Thanks Again
Matt

Ryan780 · October 16, 2019, 6:41pm

Did you modify the driver for the device? It should use the Generic Zigbee Outlet driver. If it isn't, when you change the driver, be sure to hit save and then hit Configure.

Quantumchaos · October 16, 2019, 6:44pm

Yes it is.

Thanks
Matt

Quantumchaos · October 16, 2019, 6:47pm

The weirdest thing just happened though, I hit configure and it seems to work now after a week or so of not responding. So weird.

Thanks Again
Matt

hb-instruments · February 2, 2021, 2:43am

Thanks for the tip. I had the same problem, after I hit configure it started working on the dashboard as well. I was going nuts

neonturbo · February 2, 2021, 2:47am

Normally you don't have to do that, but occasionally you do. This often happens if you change the driver, or if it comes through as "device".

Either way, glad it worked for you.