Smart Plugs, Stops working

mark21 · July 4, 2021, 7:10am

Does anyone know why all my Z-Wave smart plugs stop working, i have 10 aeotec smart switch 6 and 3 Neocam smart plugs. To get these to work again, i have to shut down hub, disconnect power for 30 sec, then reconnect power and it boots, I have to do this every 2 weeks or so. I have tried everything with no joy, I have removed Neocam smart plugs for system thing it was them, No joy, I have no ghost Z-Wave nodes. Any help much appreciated

thebearmay · July 4, 2021, 10:22am

Probably will need to bounce this to support for some more indepth analysis, but before we do can you post a screen shot of your zwave details page?

mark21 · July 4, 2021, 2:41pm

Hi thanks for your reply, this has been going on for months, have contacted Hubitat CS, with no joy

mark21 · July 4, 2021, 2:46pm

This might be a better shot

thebearmay · July 4, 2021, 2:56pm

Are you on a C5? Was hoping to see the Stats column, but that may only be a C7 thing..