I have two of these that bought a couple of months and I have a couple of rules that manage these. They still turn on & off from rules but don't change colors. When I go to the device page, none of the commands are working for both of these including turning off/on.
Any idea why these got frozen? Is the best course of action to delete these (not very proficient with Zigbee) and readd, if so how should I exclude them from the HE & readd them?
This means they are still connected/paired to Hubitat. Did you change the driver used by these bulbs at any point of time? In any event, before you reset and pair them again, I would recommend trying the following:
If that does not happen, then:
If they still don't respond, then factory reset the bulbs and re-pair them to Hubitat. You do not have to delete the devices; they will pair back with the original device ids and names.
Did you change the driver used by these bulbs at any point of time?
No, never.
hit the Configure button on the device page 2-3 times. Check and see if they respond to color changes from the device page
Tried but no go.
Switch drivers and hit Configure 2-3 times
This too didn't work
If they still don't respond, then factory reset the bulbs and re-pair them to Hubitat.
This will be my next step. They are up high in a ceiling, so it's going to be some work to get these down. Will report back once done.
The factory resets fixed the issue. I am still not sure why it went haywire at the first place but I am having a lot of issues with my current hub but at least symptoms of this issue is fixed. Thanks for your help again!
Download the Hubitat app
