Schlage Encode

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21
  1. It is recommend to use a desktop browser while posting screenshots of logs - makes it easier for people to read.
  2. With that said, the log is self-explanatory. Your login credentials do not permit the app to get an Access Token.

So either that app is not compatible with the cloud API that your lock uses, or you have your username and password entered incorrectly in the app.

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22

It must be the Schlage app. I really appreciate your help, and the help from the others who replied. This community is fantastic.

3 Likes
23

Thanks for that reassurance because there have been a few other people recently where we responded in a similar fashion trying to help with things, and they got all cranky with everyone saying we were rude and not helpful!

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24

Dont let a few mental midgets discourage you. Keep up the good work

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