Ive been pulling my hair on this one for a few days and I think i found an issue withe the way the hub passes the DSK to the device (or should i say how it doesn’t).
I noticed during setup, when prompted to provide the key, the first field comes “filled” with spaces:
After deleting those spaces and filling in the correct 5, the string i suppose is not passed properly to the device because it says this:
The device is stuck in initializing and never finishes bootstrapping, failing to register …
Device is an August Pro Lock on a C8 on 18.104.22.168
I was able to bypass this “bug” by specifying the whole DSK under SmartStart alongside with the Security 2 Class 2 - Access Control.
Because of the SmartStart entry, when prompted for inclusion (with or without security), when I selected “Include with Security”, the key automatically took …