Ring V2 (G2) Contact Sensors Closed not Registering

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1

I just installed two Z-wave contact sensors and they send battery, open, and closed correctly, but for some reason, the closed never registers as an event. I tested before installing yesterday, and you can see open/close working fine. Then they registered an open and the driver seems to be ignoring the closed state. Very weird. See logs and events...

firefox_H4ctJ201B8
firefox_H4ctJ201B8808×572 74.2 KB

firefox_RQe4xt2stU
firefox_RQe4xt2stU1094×750 65.2 KB

firefox_ZuEVQwc27v
firefox_ZuEVQwc27v1092×760 68.5 KB

Note: I am using the built in device type "Ring Alarm Contact Sensor G2"
firefox_q68f6cq8Dm

2

@bcopeland You said that you had a bunch of these working.

Any idea what is wrong for me?

3

Try an exclude, and re-introduce the sensor.
Have two of these sensors, and they can be a bit wonky on HE.
(on HA they work solid)

1 Like
4

I fixed the issue. Not sure why I had it to begin with...

  1. I updated the device type to generic zwave contact sensor
  2. saved the device
  3. Opened/closed the door.
  4. I updated the device back to ring alarm contact sensor G2
  5. saved the device

Both are working.

1 Like
5

I'm having the same issue & "fixed" it by changing it to the "Ring Alarm Contact Sensor" (V1) driver. I feel like this shouldn't be an issue. Did the issue become recurring to you? If this is recurring, I'm going to change the devices out...