Ring keypad v2

Glad i could help. I would add doing those ring devices with Smartstart from the very beginning has been pretty painless for me. On the other had trying to get stuff added like above has been a pain. I went through the same pain with my keypad which is why kind of had the ideas of how to help.

Just remember for any Ring device especially before you even pull the battery tab or start pairing to add them to smartstart. That generally make things go smoother. I think in about 30 devices i had maybe 2 be finicky and require messing around with.

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Why did you reset your z-wave radio? Did you go through the normal ghost removal procedures?

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mavrrick58 , do you have your keypad paired in hubitat and the ring alarm . if so could you walk me through how you did it ?

The ring keypad can be paired to Hubitat or to the Ring alarm hub, but not both.

Is I possible to you virtual switches to sync the ring keypad use In hubitat to the ring alarm ? The reason I’m asking is I recently purchased the ring alarm and I would love to utilize the 24 hour support but I have way more motion and contact sensors in hubitat. I would like be able to arm with the keypad and it arms the ring alarm also .

I use the ring keypad with HSM but I don't use the Ring alarm. There is a community integration with HE that may help. Not sure if it allows you to use HE sensors to trigger the Ring alarm but there might be a way to get it to work...

Ok thanks for your quick responses .

Just got a Ring Keypad. I guess I made the mistake of pairing through Devices. Since excluded it, and tried SmartStart, it just sits on "pending". Multiple factory resets on the keypad, exclusions and reboots on Hubitat. Also sits on pending. Any advice?

Still "pending" in SmartStart, but showing up as a device. But odd behaver, I can send to the keypad, but nothing back to Hubitat when I press buttons on the keypad.

If i press a button I get this:

java.lang.IllegalArgumentException: The JSON input text should neither be null nor empty. on line 419 (method parse)

Try doing a graceful shutdown of the hub. Then pull the power from the wall to fully reset the radio. Let it sit for 2 min. While the hub is off remove all devices from SmartStart. Now plug it back in and add it back to SmartStart. Then reset the keypad. Make sure you take all the defaults for the securiry options.

You should also check for zwave ghosts just in case and resolve that if any ghosts exist.

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Can you post a screen shot of your z-wave details page?

I tried @mavrrick58 instructions, still in the same place.

Can you post the whole z-wave details page?

That does not look right. It looks like you have several devices with no routes. Is the Ring Keypad the only device having issues?

Everything else works fine. I don't know what the second device is. Could that be causing issues?

0x0B is an incomplete pairing (slightly more solid than a ghost) and should be excluded and re-included.

Yes it's a ghost, but so are in a manner of speaking the other 2 (including your ring keypad) They are showing no routes which is problematic. But 0xb is definitely a ghost and should be removed and re paired.

How do I get rid of the ghost device?

As for routing, I just added the Ring and the Alarm siren. Before that was just the motion sensor and door contact. They are both battery devices. So I figure there would be no routing, just direct connection to the hub.