I just bought a new Ring keypad G2 because hubitat says it is supported. I can "include" it fine, and all seemed ok, until I added it to my HSM with my other keypads. I noticed it will report the correct HSM arm/disarmed state, but i can control NOTHING with it. I look at the event logs for the device and the debug logs and see no activity when codes or anything is entered at the keypad. I have successfully used the code/lock manager to properly set all my other keypads, and they all work (they are iris keypads). Again all the other keypads work properly. Further looking at the debug log i see an error i think occurs when the device was added.
Can anyone give me some advise on how to proceed here?