Resources for systems integrators?

Why Hubitat Elevation
1

Hey there,

Let me start with saying I started in the commercial/residential automation field back in the early 80s. This is not my first rodeo.

I'm looking to start a new home automation services venture, but one that is more down to earth in terms of costs than a Control4, Savant, Crestron, etc. Though I personally have used every low-cost/no-cost system out there (Vera, HomeSeer, Home Assistant, etc) I would never inflict those systems onto paying customers. I want something that is more or less plug-n-play in terms of form factor and warranty exchanges and services.

In terms of my current research, I've narrowed down possible candidates to Hubitat and Homey. Because I am US based, I am leaning towards Hubitat. But I have many questions:

  • Does Hubitat support resellers/systems integrators?
  • Why am I asking these questions here? Because there is no direct contact information (phone number or pre-sales email) for the company on the website. When I tried to submit the contact form it errors out.
  • Are there facilities for multi-location support, ie, remote admin one-to-many model?
  • Integrator support for new/custom drivers?

I'm sure I have other questions, having some sort of company contact would go a long way.

Any insights welcomed and appreciated.

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@bobbyD

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Welcome to the Hubitat community!

Yes

There’s a dedicated pre-sales contact form on our website, which I recommend using so your inquiry reaches the right team. Be sure to include any additional details that may help us assist you: Contact Us - Hubitat

Yes

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Hi Bobby,

Thank you for your expedient response. The form you referenced... that's what alluded to in my original post, I tried submitting that form over the weekend and got a system error response from the website. Have you tried submitting it lately?

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I did. We had a brief issue. Please try again.

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@bobbyD I did send in some correspondence via the website earlier in the beginning of the week, there was no error submitting the web form but there was also no confirmation email that it was received?

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There would be a confirmation on the page. There is no confirmation via email. Will check the status of your case shortly. Did you put the same email as the community?

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