Besides having suffered too many Zigbee network failures lately, (I assume this problem is being taken care of), it came to me that too many times, when i am trying to pair a new (or old) zigbee device, I start getting weird errors, and lot’s of frustration for not being able to detect (pair) that device, until I realize that the problem is not with the Hub or a specific device, but to the fact that there is no Zigbee network active.
Lot’s of wasted time and too much frustration.
So my suggestion is to put a text line on the Devices/+ add device/zigbee/+ Start Zigbee pairing
where the user trying to pair a Zigbee device can see when the Zigbee network is down, so he won’t waste time trying something that has nothing to do with a device, but with the Zigbee network status.
Maybe something similar can be done on other Zigbee pages such as Zigbee Map app v2.2.0 and Zigbee Graph.
I have a C-5, and noticed that my Zigbee network has been failing more and more for the last 4 - 6 weeks. Maybe failing every one or two days.
The only solution I see is to reboot the hub.
I don’t know if it’s because it is getting overloaded?
I have around 70 devices paired to my Zigbee network.
Recently (the last 30 days) I added 3 Sonoff ZbMicro USB Plugs that might cause the Zigbee network to fail, as I have read. (@kkossev ?).
I have upgraded the firmware to the latest version on all three plugs, which should solve the problem.
Those plugs work great and I can’t link my Zigbee network failing because of those 3 plugs.
But still is failing more often every time.
Is there any specific procedure I should follow to determine and fix this problem?
And now I go back to where I started.
It would be very helpful if the Zigbee Status is shown on some of the Zigbee pairing or graphs pages, just for the help of the user.
I personally have not received any Zigbee pairing errors, either they pair or they don't.
Exactly this is what I mean, sometimes they will not pair and the user (me) will try again and again to pair, with no success, until I discover that the problem is not with the pairing device, but to a Zigbee network Offline.
And certainly I didn’t turn this network off.
Is this more understandable?
Edit: I suspect I am not the first one to have this problem, and maybe some people reporting pairing issues are not aware that the problem is elsewhere, such as a Zigbee Network Offline.
@rgr I have only one Sonoff ZBMicro plug paired to my C-7 hub, but I don't have any stability issues.
This device is now very quiet after the firmware update to version 1.0.5
You are having Zigbee reliability problems but are you assuming that the network going entirely offline is the diagnosis? Or can you see "Zigbee Network Offline" listed somewhere?
You want a specific procedure but the details will depend on identifying the exact problem.
As far as I am aware, nothing changed in 2.3.9. Victor and the others are very good about detailing changes, and having Beta tests especially when it comes to core functionality.
There is absolutely nothing in 2.3.9 release notes to say that there was a change in Zigbee. There are a few references to Zigbee in both Beta and normal release notes, but they are all just new drivers and supported devices. There is nothing noted about radio changes, Zigbee firmware, or anything similar. I think you are barking up the wrong tree with blaming a Zigbee change.
There may be some other hub issue (overloading?), or you may even be experiencing a hardware failure, but it isn't some base Zigbee radio change, at least not from any evidence I see.
I have owned 6 Sonos speakers for years, with no known problems whatsoever, but about a month ago I bought a Sonos Roam, the portable speaker.
About the same time I bought the Sonoff ZBMicro USB plug to control the charging process of this speaker.
I can relate the Zigbee network failure to the time when I started using this two devices.
I barely use the Roam, but still it is active on the network.
You suggest to disable all my Sonos.
I use them for lots of RM rules and integrations, so I will begin by unplugging the Roam for a few days, and in case the problem appears again, then I can unplug the other 6 speakers.
Any other suggestion?
Edit: Just unplugged both the Sonoff ZBMicro plug, and turned off the Sonos Roam.
If the problem is solved, then I will try to pinpoint if the problem is caused by the plug or the speaker.
I am not staff. I am a paying customer just like you.
Barking up the wrong tree is a well known idiom. It means "jump to conclusions", or "wrong about the reason why something happened".
And I do think you are coming to a wrong conclusion that update 150 or whatever is causing your issue. There is no proof that there were any changes in that update, or any recent one for Zigbee.
If you have proof that 150 update caused your problem then I think you need to show that proof via logs, or other means.
@rgr Another thing to think about is moving your zigbee channel to 25 (you may have to re pair some stuff) 20 seems to be problematic lately. Switching channels has been the solution for a lot of people (including myself)
