Request timed out

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1

Hello

I gut the new device and trying to set up.
I found the device/IP in my network, but when I'm trying to get access on web interface - im starting to get "request timed out' when I ping the IP.
I have tried with a different network cable and power supply - nothing helped.
Please advice.

2

What brand/type of network device do you have the Hubitat Elevation hub plugged into? There are a few known hardware incompatibilities that the Hubitat Team has been working through. You may get better/faster support by submitting a formal support request to support@hubitat.com.

3

Hi
Network switch BUFFALO,
Hub C5

4

ogiewon, Thank you for the clue.
With other one network switch (not PoE) all is fine.

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