Request for Assistance: Zigbee Issues

Darn... You found me. :wink: Channel change and checking current repeaters and adding additional would be my approach.

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I would also power-cycle all the repeaters, since you don't have that many anyway; maybe one of them went berserk.

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Thanks for all your help so far!

All the plugs and mmWave sensors were experiencing the same issue as devices that were directly connected to the Hubitat hub, even those in the same room as the hub. This indicated that both the repeater connections and the direct hub connections were unstable. Additionally, I was no longer able to pair any Zigbee devices directly at the hub.

Based on this, right or wrong, I concluded that the issue was with the hub itself rather than the repeaters. I realize now that I should have made this clearer in my original post.

Have you tried a power-cycle?

It is possible. We don't see this too often, but it is possible.

If you refresh the channel scan you showed earlier, does it get populated?

P.S. You'll see something very similar from the channel scan and the symptoms you've described if there was a single device spamming the zigbee radio.

Hey @jtmpush18,

Thanks for the insight!

I have to say, I got a good chuckle out of thisā€”those are actually the exact plugs Iā€™m using now! But I do appreciate the suggestion.

I completely understand and appreciate @aaiyarā€™s suggestion (heā€™s been incredibly helpful to me in the past). However, Iā€™m reaching a "critical mass" of what I can actually plug in, given my householdā€™s panel and outlet limitations. At this rate, I might need a second breaker panel just for Zigbee!

Oh, I know that approach well! Back in my IT operations days, when Novell was the star (long before Microsoft took over and then...), my team and I practically lived by that philosophyā€”when in doubt, throw more hardware at the problem!

Thanks for the idea, @Sebastien!

Both of my neighbours are pretty light on technology (mostly just basic internet users)ā€”in fact, Iā€™m usually the one helping them set up new TVs and troubleshoot their devices! Unless theyā€™ve secretly outsourced a smart home setup to someone else (which seems unlikely, given how intimidated they are by mine), I donā€™t think thatā€™s the case. But hey, itā€™s worth looking into!

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Note Edit hit save by mistake.

Thanks for the suggestion, @danabw!

I changed the channel as per @bravenelā€™s recommendation and am seeing some improvements. However, I havenā€™t tried pairing or re-pairing yet. Now, Iā€™m just looking for more places to plug in additional repeaters! :blush:

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Thanks for the suggestion @dandanache. This was my first line of defense which I should have pointed out in the opening comment.

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Is a utility serving your are installing an automated meter reading system?
I wonder if that could be a factor?

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As long as it's not the monitoring version of ThirdReality Plugs.
Some have had issues with them being very chatty.

Edit: This is from a non-monitoring plug.

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Interesting concept. While I hope thatā€™s not the case, I should mention that we have had automated meter reading for the past seven years, so I don't believe it would have a direct effect now.

In the US, these meters use low channel zigbee (i.e. < 980 MHz; channels 0-10). There is no way they would interfere with high channel zigbee (2.4 GHz, channels 11-26).

These are very spammy zigbee devices.

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Thanks for the heads up, @Ranchitat!

Iā€™m using the Model P1SBP4Z, Smart Plug Gen 2, which does have monitoring, and Iā€™m running the Third Reality Power Meter Plug v1.03 driver. From looking at the logs, I wouldnā€™t call these plugs chatty at all. In fact, over four hours, I only saw five log entries. Now, on the other hand, I do have a Fibaro Z-Wave Plug that could teach a masterclass in chatterā€”itā€™s almost like it canā€™t stop talking! Despite my best efforts to quiet it down, Iā€™ve had limited success. Just wanted to point that out, as I do have a real comparison for what qualifies as ā€œchatty.ā€

I believe the ones they use for Toronto Hydro are using the same band.

I haven't kept up on the status of the ThirdReality monitoring plug firmware/drivers.
Last I heard there was not much improvement in the actual number of monitoring events sent out to the ZigBee mesh by the plugs, just that some drivers were dropping them from being displayed on the hub.
Hopefully that's better now. :thinking:

They're fine. Got a dozen here. No problem.

Still, @DGBQ, if in doubt, you could swap them for inexpensive IKEA Inspelning.

I got one.

On firmware - v1.00.92. Very very spammy. In fact ~20% of the traffic on my z2m mesh originates from that one plug. The mesh has about 80 devices.

The ones I have output power reports every 10 seconds. Completely unnecessary and they are the most verbose devices on my mesh by a long shot. But still not a problem. They are on the compatible device list, too.

There is a lot of folklore surrounding power reporting devices somehow overwhelming Zigbee meshes but evidence of such verbosity being a cause of anything, let alone something like what the OP is experiencing, is scarce or nonexistent, AFAIK.

Regardless, if I was the OP I would spend $30 or $40 on IKEA plugs and remove that variable from the equation.

I used that driver for a while and it makes the "spammy" situation worse by enabling additional clusters and attributes (current, voltage, power factor, etc). Unless you really need all that, you might want to switch back to the system Generic Zigbee Outlet driver, then reset and re-pair those plugs. I doubt it'll fix your issue, though.

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Do you have any LAN integrations? I've had LAN integrations slow down my hubs.

Have you noticed if your hub's Pan ID has changed?

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